Introductory technical support
$65.00
Description
Technical support is available for technology not currently under warranty at a rate of $130 per hour billed in 15 minute increments. The minimum charge is $65 for 30 minutes. The next unit of 15 minutes, if applicable, would be billed at a cost of $32.50.
Before you can receive a technical support call for technology, you must purchase this introductory support unit. Subsequent time units, if applicable, can be purchased at the end of your call. Thank you for your understanding, help is on the way!
If you need to purchase increments beyond the initial 30 minutes, you can do so by clicking here.
Policy: TROUBLESHOOTING YOUR BODYSCAN
All troubleshooting issues with BODYSCAN units is billable at $65.00 per half hour. You will pre-pay $65.00 and then the appointment will be made with the Technician. All billing will be in 15 minute increments. You are agreeing that you will pay your final bill upon completion of his services regardless of the outcome. There are NO GUARANTEES* that we will be able fully resolve your problems with the BODYSCAN and are notifying you beforehand. These charges are for billable time only — and we are not guaranteeing a positive solution.
* this service is ONLY available if the user does already have 3.77 software. Should the user upgrade to 3.77 configuration of the software is limited to 30 minutes max and is included in the software upgrade fee. Beyond that time, addtl fees may be required.
Thanks for your understanding in this matter.
