How Can We Help You?

Click the "Help" in lower right corner of the website at anytime to submit a support ticket.

This is available to you on every page of our website and is the quickest way to hear from us.

Call 828-885-2004 M-F, 8:30am - 5pm EST or Submit a Ticket

Setting up your SV2.0 Insight

Setup Your Bionetics Software & Registering Annual Key

Repairs & Replacement

SpectraVision technology is built to last!

Some practitioners have been using its predecessors for 20 years, so it comes as no surprise that from time to time some parts will need to be replaced due to becoming worn out through use or minor accidental damage. You can order replacement items or request repair for some items. Please note that most replacement parts are custom built and the processing and shipping time will be greater than for inventory items, such as our botanical products.